Thanks for the excellent, detailed post. The photos are great. I'm scratching my head over the "took off nuts holding live wires". That must be off the 'sillinoid', right? Anyway, it looks like you pulled the breaker (distribution) panel to get access.
Since this is the second relay failure, have you contacted Intellitec for reimbursement? Did they have a bad mfg run or did you get the only two defective parts.
Regarding your fix of the window leak, his response sounds ominous. Since caulking (sealants) aren't covered under warranty, do we end up with coaches covered in silicone band-aids?
I'm wearing trifocals now but my hindsight is 20/20.
Bilsteins and Sumos front and rear...HUGE! FatMat and Hoodliner...HUGE!
Hellwig sway bars F&R, 235/85 Hankook ATM, alignment...HUGE!!!
Battery watering, 260watts Solar and BigFeets to make life easier.