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Old 03-31-2018, 11:38 PM   #1
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Brand: Thor Motor Coach
Model: Quantum 31WS
State: Arizona
Posts: 121
THOR #7419
Sidewall seperation

We have a '17 Quantum WS31. Had it about a 10 months and 7,000 miles. It's had it's share of problems, but either I or Thor's warranty has covered the issues.

On our last outing, I noticed that there appeared to be some movement between the sidewall and floor on the Passenger side. Looked to be around 1/2 inch based on the plywood becoming exposed in the stepwell, Also noticed that the area below the slide appears to be bowing in about 3/4"

Took it in to the delar last week. Sure enough, it appears the sidewall and floor structure are separating and the entire unit will have to get rebuilt. Dealer didn't seem surprised at all. Even gave me an estimate of how long he was going to have it for the repair. Hmmm. Indicated it will be a warranty type repair so that is good.

Just curious, has anyone else had this type problem show up?
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Old 03-31-2018, 11:45 PM   #2
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Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 11,843
THOR #8860
I'm sorry to hear that this has happened...
Did they give you an idea of what may have caused it?
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Old 04-01-2018, 05:14 PM   #3
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Brand: Thor Motor Coach
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THOR #7419
Not yet. Waiting for a more comprehensive explanation.
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Old 04-01-2018, 06:40 PM   #4
I Think We're Lost!
 
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Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 11,843
THOR #8860
Good luck!
I hope that they can give you a definitive answer: one that .can be easily fixed.
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Old 04-01-2018, 07:54 PM   #5
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Brand: Thor Motor Coach
Model: 22FE
State: Washington
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Holy cow! Sorry to hear this. Hope repairs are to your satisfaction and suggest you stay right of top of repairs.
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Old 05-22-2018, 04:08 PM   #6
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Brand: Thor Motor Coach
Model: Quantum
State: New York
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We too own a '17 WSX31 Quantum. Do you have any pics of this separation ?
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Old 05-22-2018, 05:29 PM   #7
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Brand: Thor Motor Coach
Model: Quantum 31WS
State: Arizona
Posts: 121
THOR #7419
I'll see if i can figure out how to attach. It required the service folks to reattch the lower sidewall to the floor structure around the entry stair.
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Old 05-22-2018, 08:43 PM   #8
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Brand: Thor Motor Coach
Model: Quantum 31WS
State: Arizona
Posts: 121
THOR #7419
Attached are a couple of the photos. They show the sidewall has moved out from the floor around and behind the stepwell. Front side about 1/4 inch, rear about 1/2 ich. They weren't able to get it to fully come back in, but reattached after getting about half the movement back. Now it's much more solid.
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Old 05-24-2018, 10:01 PM   #9
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Echo what Bob said
So sorry
That's scary right there but good on your dealer for stepping up
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