I'm not sure where in your RV that box is located. In the Vegas, it is located under the passenger side bunk near the fresh water tank.
The box I think you are mentioning is called a ATS or Auto Transfer Switch. It does act like a Y in that if you are running your gen., it separates the shore power from the gen. and vice versa. Do you have power when running the gen.? If you have power when running the gen., then the ATS may have failed or you have a loose connection in coach when on shore power. IIRC, there was one post on here where a ATS was bad and another post where there was a loose connection somewhere in coach when on shore power. I am guessing you checked all your breakers.
When running the gen. it takes a good 30 secs or so delay for the ATS to switch and give you 120vac. The converter is the unit that converts 120vac to 12vdc charges the house batteries etc. I'm sure some others will comment and try to help.
Good luck.
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Former owner of 2015 Thor Vegas 24.1 in Ocala
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