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Old 03-09-2018, 11:07 PM   #1
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JKTANK's Avatar
 
Brand: Thor Motor Coach
Model: 2018 Windsport 34J
State: Washington
Posts: 57
THOR #9055
You gotta be kidding.....warranty parts

I asked my dealer for warranty parts (screen was found ripped during the pdi, a replacement rapid camp remote that stopped working and several burn out /dim LEDs that surround the headlights. I got notice my parts were in, my dealer is 110 miles from me. They told me I had to exchange the old parts to get the new ones or pay for the parts and shipping to me, and ship the old back to get a refund.

Is my dealer running me around?
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Old 03-09-2018, 11:09 PM   #2
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Brand: Thor Motor Coach
Model: Axis 24.1 Windjammer
State: Illinois
Posts: 950
THOR #7074
Quote:
Originally Posted by JKTANK View Post
I asked my dealer for warranty parts (screen was found ripped during the pdi, a replacement rapid camp remote that stopped working and several burn out /dim LEDs that surround the headlights. I got notice my parts were in, my dealer is 110 miles from me. They told me I had to exchange the old parts to get the new ones or pay for the parts and shipping to me, and ship the old back to get a refund.

Is my dealer running me around?
No. True, Well with General RV it was.
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Rev. Jeffrey 2017 Thor Axis 24.1 E450 Windjammer.
Silver Safe-T-Plus Steering Control
SSF-106-40 SumoSprings Solo Front Bump Stop SSR-107-47 SumoSprings Rear Bump Stop
Hellwig 7718 Front Sway Bar & 7180 Rear Sway Bar
Koni FSD Front Shocks 8805-1042 / Koni FSD Rear Shocks 8805-1043
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