Quote:
Originally Posted by Jegdrum5050
Junior 30, I am also a business man, and am very glad my customers give me a chance to do the right thing. I would not be happy if my customers shouted to not use my company because they have a problem. Customer service Is the name of the game. Dealers that are upstanding are getting few and far between. I can understand your frustration and hope things get worked out so you can enjoy your MH like so many of us do. Happy trails!!😀
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I understand your point but I gave thor a chance to make it right and they rudely told me over the phone it wasn't their problem. I haven't complained about my dealer because I feel like they have treated me fairly. They didn't build the motor home. I'll see what they say about helping me with the cap issue but I don't feel like it is their fault.
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