Same run around from America Choice RV in Ocala, FL. Took new Axis 25.5 to them on 8/8/17, 3 work days after taking delivery. Coach batteries were fired due to severe over charging by the on-board inverter/charger. Couple of smaller issues also. Called this morning and Service advised they were still waiting on repair authorization from Thor. Can't believe it would take 8 days and counting, just to get Thor's OK to repair a brand new unit. I've emailed Thor Customer Care. If I don't get a reply by tomorrow, will call Thor. Ridiculous.