Thor Forums

[bevedfelker]

We have the standard HighPointe EC028BMR convection/microwave. Last year, about near the end of my warranty period we had a problem with it. It would work as a microwave; however, on some TV dinners that require a second heating the unit would quit. It seemed like it would work for about 7 or 8 minutes and then shut off. If you then waited for about 15 minutes the power would come back on.

It seemed like an overheating problem to me. My dealer checked it out and we verified that the cooling fan was not working. It would overheat and the overheat switch would shut down power until it cooled down.

My dealer contacted HighPointe and they send a replacement unit. My dealer changed it out.

So here we are 14 months later on the "new" microwave and now this one is doing the same thing. The cooling fan on this one is no longer working and the symptoms are identical to what we had on the first one. Since the one year HighPointe warranty is past we are SOL for them replacing it again.

I'm going to remove the HighPointe, measure the box of the unit and the door and replace it with one from Lowes or Home Depot.

Has anyone replaced their HighPointe ECO288MR microwave? If so, what brand did you buy? Does anyone happen to have the HighPointe dimensions? My biggest concern is that the HighPointe is mounted using the two grill pieces above and below the microwave and I want to make sure they will work with the replacement microiwave.