Go Back   Thor Forums > Thor Brands and Products > Thor Motor Coach | Class A, Class B+ & Class C Motorhomes
Click Here to Login
Reply
 
Thread Tools Display Modes
 
Old 10-06-2019, 02:01 AM   #1
Member
 
Brand: Thor Motor Coach
Model: 2020 Magnitude BH35
State: Texas
Posts: 54
THOR #16693
No time for dealer "service"

So our new Magnitude has a few "issues"...surprise, surprise. However, I bought it to use, have logged 3K miles in three long weekends, have fixed a few things that would cause further damage, duct taped a few things to keep it together, and honestly don't have the time or patience for it to sit at the dealership service department for weeks waiting on approvals/parts/technicians and shoddy work. I let them try to fix ONE thing during the PDI and swore I'd never let them touch it again!

Have read good things about Thor customer service, so will see if they can send me the parts that have fallen off, but am honestly thinking I may need to just bite the bullet and head north for a factory visit. Have never been to Indiana, so might make a cool trip if the snow holds off

For those that have done so...I assume this is an appointment type thing? There for days? Quality repairs?
__________________

__________________
David & Danna
2020 Magnitude BH35
Midlothian, TX
cbach is offline   Reply With Quote
Old 10-06-2019, 02:06 AM   #2
Member
 
Brand: Thor Motor Coach
State: Georgia
Posts: 92
THOR #11774
You will need an appointment and will probably be scheduled about two months out.

Quality of work is very high. They will assign a tech to your rig who will work full time until done. They don’t work on multiple rigs at once (by the same tech)

This was my experience and I felt it was worth the trip.
__________________
dave.irwin.59@gmail.com is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. This is an independent, unofficial site.




All times are GMT. The time now is 12:16 PM.


Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2020, vBulletin Solutions, Inc.
Content Relevant URLs by vBSEO 3.6.0 PL2
×