Water bay

[Mike Moore]

good afternoon all ! . .I'm new to RVing just bought a 2017 Thor Synergy CB24. took it camping for the first time , hooked up the water in the water bay, had the swan valve on " city " only a trickle at the kitchen faucet and bathroom faucet , nothing out of the shower. the campground had very good water pressure. Being new , I turned the swan valve to " sanitize " all faucets had good pressure. Left for awhile . came back and there's a water line at the bottom of the rear bed , and water on the floor there as well ?? Unhooked all water until I can find out something. Has anyone else had this experience ?? Know what do to about it , or is it operator error ?? HELP ! tHANKS

[MJC62]

Not familiar with your particular unit so I can’t comment specifically. Last coach we owned had a “Swan” valve. Swan is a brand name and on the Gulfstream the Swan valve was used as the winterizing by pass for the hot water heater. Where is your hot water heater? Is it under the bed and is the drain plug installed? If the coach was winterized the drain plug should be out of the heater and if the Swan valve performs the same function as it did in our Gulfstream that may be where the water is coming from. As I said not familiar with your unit so that is a guess. Good luck tracking it down. Mark

[Mike Moore]

Originally Posted by MJC62

Not familiar with your particular unit so I can’t comment specifically. Last coach we owned had a “Swan” valve. Swan is a brand name and on the Gulfstream the Swan valve was used as the winterizing by pass for the hot water heater. Where is your hot water heater? Is it under the bed and is the drain plug installed? If the coach was winterized the drain plug should be out of the heater and if the Swan valve performs the same function as it did in our Gulfstream that may be where the water is coming from. As I said not familiar with your unit so that is a guess. Good luck tracking it down. Mark

thanks I'll look

[coachray]

Welcome to the forum. Not familiar with your unit either. You might try contacting Thor customer service. They've been very helpful for me.

[Bob Denman]

Hi Mike!
I think that they've given you some good directions for finding a solution to the problem...

So I'll just add: "Welcome aboard!"