"JUST" bought our 2024 Geneva. After the PDI, shaking hands, etc, etc. Left the dealership (not in our home state BTW) with all paperwork and packets. Got to our next destination and found out there was no purple key to the entry door. Called the dealership & after several days of searching for it, they declared it never came from the factory with it...hmmmm
. They will open a ticket and when I get home I can contact my local dealer (thank goodness there is a brand new Blue Compass dealer in town). They said the lock will have to be removed in order to get the code. I like the idea to contact Thor with the VIN...makes sense to me. Until we get home, we lock the door from the inside and go out one of the truck doors....what a pain!