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09-22-2018, 05:14 PM
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#1
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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Large slide stuck
Just went to retract the large slide on our 2016 Challenger. Will not retract, and makes a grinding noise when trying to do so. It sounds as if there is a gear assembly not meshing. Any thoughts? Suppose to leave Monday for Albuquerque. Got a call into Thor and GS Roadside Assistance.
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09-22-2018, 05:35 PM
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#2
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Senior Member
Brand: Thor Motor Coach
State: Georgia
Posts: 2,585
THOR #4735
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try running it all the way OUT, first, and keeping the switch pressed even after it's finished, for several seconds - then try retracting it and see if it performs better.
you could also look at the rails, outside, and see if you see any metal 'shavings' that might be a sign of wear, or undue gear-to-track stress...
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the Turners...
two Campers, two Electric cars
former diesel pusher traveler
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09-22-2018, 05:48 PM
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#3
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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Thanks, it is in the full out position. Doesn't appear to be out of alignment, sounds like gear isn't meshing, if it has a gear?
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09-22-2018, 05:52 PM
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#4
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,390
THOR #7035
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Turner pointed you to a good starting place.
Unfortunately, I had to become quite the slide expert recently on my ACE's large slide.
If no luck with Turner's suggestion grab a PC and go to Youtube to see how these Schwintek slides are put together. Then check your motors. Someone here recently found the retaining screw for one of their motors was not doing the job. This would allow the motor to spin and or jump up out of the gear assembly.
Trouble is; to check the motors your slide really needs to be in a mid position. There are methods to override the controller for emergency retract, but that assumes your motors actually work.
If all else fails, unplug your motor cables from the controller and enlist some friends to help you manually push the slide in so you can get to the motors.
There have been cases where the gear teeth that mesh with the tracks have broken/stripped. If that is the case you will need to replace the track assembly: not good for your upcoming trip.
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Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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09-22-2018, 06:04 PM
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#5
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Senior Member
Brand: Thor Motor Coach
State: Georgia
Posts: 2,585
THOR #4735
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let's hope that it's a temporary easy fix - if it is truly open all the way, with all corners out the same distance, then it doesn't sound like a column/gear issue, but one of a motor going 'bad', possibly - they can be replaced on the spot, but yes, the slide will have to be about 1/2 way in/out to get to it, and to get to the outside top motor 'set' screw.
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09-22-2018, 06:10 PM
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#6
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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Thanks guys, I'll give it a shot. I know Thor has vices on this issue, but haven't been able to locate.
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09-22-2018, 06:11 PM
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#7
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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That's videos. Maybe vices is more accurate 🤣
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09-22-2018, 10:08 PM
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#8
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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Ok, latest on slide saga. I have someone in route to diagnose problem. In the meantime, I removed the two access panels. It turns out, that these are for gaining access to the adjustments. One in the kitchen and one in the bedroom. The problem appears to be the sprocket on the motor and the bike chain it meshes with. However, the motor is located halfway between the two access openings. The only way to access it is to remove the facia board between the openings. To do that, you have to first remove the bedroom door and track. You gotta love these engineers. I'm hoping to get it retracted so that I can make the trip and then to the dealer. Gonna be quite inconvenient, but hey, I just survived a hurricane.[emoji41]
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09-22-2018, 10:12 PM
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#9
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Good luck with this: please let us know how it all works out!
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"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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09-22-2018, 10:35 PM
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#10
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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Thanks Bob, if they get it fixed or at least retracted, I'm probably going to make the trip anyway. Been planning this for over a year.
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09-22-2018, 10:45 PM
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#11
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,390
THOR #7035
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Quote:
Originally Posted by Sanford
Ok, latest on slide saga. I have someone in route to diagnose problem. In the meantime, I removed the two access panels. It turns out, that these are for gaining access to the adjustments. One in the kitchen and one in the bedroom. The problem appears to be the sprocket on the motor and the bike chain it meshes with. However, the motor is located halfway between the two access openings. The only way to access it is to remove the facia board between the openings. To do that, you have to first remove the bedroom door and track. You gotta love these engineers. I'm hoping to get it retracted so that I can make the trip and then to the dealer. Gonna be quite inconvenient, but hey, I just survived a hurricane.[emoji41]
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Sprockets? Bike chain? You don't have the Schwintek system with 2 motors and tracks on each side of the slide-out?
__________________
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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09-22-2018, 11:19 PM
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#12
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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Schwintek system for two front slides. Just spoke with Lippert rep, and he says that it is a Norco system. Not familiar with them. Checking further.
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09-23-2018, 12:02 AM
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#13
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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It turns out that Norco makes the Accu-slide system. I'm learning! There is a way to manually override the system, but due to Thor engineering, it ain't easy to get to.
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09-23-2018, 01:23 PM
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#14
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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And now: I've got an immovable slide...
While starting the prep-work for a Columbus Day Weekend getaway: I fired up the generator, and then tried retracting the slide...
No go....
The rear of it wanted to move; but the front never budged. I also didn't hear anything up front trying to start up, in order to move anything. (The rear sounded normal...)
Can anyone give me an idea where I should start looking.
Oh! The wires are all plugged into the controller...
(My first spot checked...)
Thanks!
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"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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09-23-2018, 02:03 PM
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#15
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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Large slide stuck
Must be the weather?
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09-23-2018, 02:09 PM
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#16
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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I'll take mine to another thread... Sorry for jumping on yours.
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"What: me worry?"
Good Sam Member 843599689
Current coach: Tiffin Wayfarer 24 BW
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09-23-2018, 02:28 PM
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#17
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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No problem Bob. I've always heard that "misery loves company ".[emoji30]
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09-23-2018, 07:27 PM
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#18
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Senior Member
State: Arizona
Posts: 408
THOR #7580
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09-23-2018, 07:37 PM
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#19
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I Think We're Lost!
Brand: Still Looking
Model: Tiffin Wayfarer 24 BW
State: New York
Posts: 22,195
THOR #8860
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Dang... I was hoping that yours would be as simple as mine.
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09-29-2018, 11:06 PM
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#20
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Junior Member
Brand: Thor Motor Coach
Model: 2018 four winds 31 w
State: Texas
Posts: 23
THOR #10089
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Sorry to hear that you might not be able to make it to the Balloon fiesta. If your tickets are for the first weekend we would be interested in purchasing them.
I think they are transferable.
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