Quote:
Originally Posted by Oldchief
Anyone needed warranty repair on their Axis/Vegas dash A/C system? My question is, should I go to Ford or my RV dealer? I've read on some forums that others have been told by Ford dealers that, since Thor modifies the E450's A/C systems, to fit their motor homes, that it's up to RV dealers to repair. Others have been told by their RV dealers that its Ford's problem. Because its an 82 mile round trip to my RV dealer, I don't want to get in to the Ford/Thor hassle.
My problem:
Yesterday, while returning home to Florida from Charleston, SC, we noticed hot air coming from our A/C vents. Temp control was set all the way on cool but it continued to blow hot air. I put on the A/C compressor switch and reduced some of the hot air but couldn't over come it. Since it wasn't hot outside, we closed off the dash vents and opened our windows and continued home. As we drove, periodically, the hot air shut off and normal outside air was coming in thru the system. Then, after maybe 10 min., it would start blowing hot air again. Seems like the temp control valve, that controls the flow of hot radiator coolent, that creates the warm air, is turning off and on, even tho temp control is set on cool.
Anyone experienced this? If so, was if fixed by Ford dealer or your RV dealer?  |
After we received our 2017 Axis the dash A/C didn't get cold (picked it up in early March so couldn't tell it wasn't working when tried during the PDI), I investigated and found that the compressor never engaged, contacted our rv dealer and they said the problem was Fords and that they would never work on anything they considered chassis related. I called Thor and they also told me to take it to a Ford dealer and gave me the number for the motor home division who gave me a number for a Ford dealer. Long story short, the problem was Thor had incorrectly wired the chassis to the coach.
The Ford dealer repaired the wiring and all was good, however the Ford dealer did say the problem was Thor's, and while they were more than happy to make the repair, the rv dealer should have fixed it.
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