Quote:
Originally Posted by jcarnes298
It's July 24th, our RV has been in the shop since May 26th. I was so happy to hear (just last week), the parts are on order..not fixed yet but on order. Hope I'll see the RV before September.
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We feel for you!! We took our coach in on June 17 for some warranty work, including problems with the leveling system. We were told it would be "about a week or so."
We went to pick it up this past Thursday, July 23 as we were tired of getting the run around that they were waiting for parts. We told them we would bring it back when the parts were in. They have promised to do the actual repairs "while we wait." Not too optimistic about that! Not sure where the parts are coming from!
Plus, similiar to your issue - our coach sat for a whole week before they even looked at it. We're trying to keep a positive attitude, but we've been in touch with Thor. We've been emailing someone there who is giving us some very different information than we're getting from the dealer. Also got a call from someone in their "concierge" dept. Thursday. Will call her back this coming week when we get an update on the parts we're waiting for.
Sure hope you get your problems squared away soon!
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