Quote:
Originally Posted by rdoughe963
Friend had a problem with ford drive train blowing transmission fluid out the pressure relief valve, Ford replace the torque converter, happen again, guy threw a fit with Ford and wanted a new tranny, Ford read the engine info and said he had been towing and did not have the "tow haul" mode engaged, guy said its only a 2 door corolla no need for tow haul mode, FORD SAID "warranty voided", just a heads up, Ford is tough on warranty claims that are costly.  |
I hate to say it but this situation most likely had NOTHING to do with Ford and everything to do with your friend and the service manager or dealership staff.
My quote from my post #30 in this thread...
Quote:
|
Again the flipside is if you walk in demanding a free transmission be installed that afternoon, chances are they'll tell you to jump in a lake.
|
And many lolz to what they told him about being able to "read" that he had been towing and didn't have the tow-haul mode engaged. haha. I could tell you a few dozen equally ridiculous stories that I've heard service managers or service writers tell customers.
BTW, what did your friend end up doing?
Thor Forums
