I found that with small items such as drawer or cabinet catches and slide seals Thor is willing to send the parts to the owner so they can perform the repair themselves. With other items, in my case the radio intermittently loosing power, Thor wants the dealer to verify if the issue is a loose wire or the radio itself.
Unfortunately some dealers' service departments get backed up during the late spring through early winter. Also, some dealers unfortunately place a lower priority of warranty work than they do on off the street efforts.
If you want to try something interesting call you dealer, Camping World, and tell them you are interested in upgrading your refrigerator to a larger model and ask them how long it would take to complete the installation.
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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