Quote:
Originally Posted by 16ACE27
Glad to hear you got some response. Supposedly they have a showroom in Texas but not at the California location.
I finally got a response after informing them of my chargeback request with my CC company. They sent a return label for the chair with no options so they can install the lumbar support in that chair and I'll keep te chair as is with both options in it. I shipped the chair back on Friday: they expect it to be back to me in 3 to 4 weeks.
I'm holding off on the installs until I have both chairs ready to be installed.
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That is a good news as well. Installing both captain chairs is a simple job. You will be done in no time and 3-4 weeks of waiting is not that bad.
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