Thor Forums

[EA37TS]

Originally Posted by Rosemary

And isn't it ridiculous that the RV dealers don't do chassis warranty work! I assumed (and wrongly so) that with all the commercial truck service centers in my city that there would be one or more that could service my RV. It makes me wonder how many trucks are on the roads that are missing having some type of work that aneed to be done as well and can't find anyone to do it. Also, the website that is supposed to list Ford Chasis repair shops lists multiple dealers that when called state they don't work on RVs or large trucks and gave tried unsuccessfully to get their name removed from the list. Very frustrating!

What is ridiculous is for someone to even think an RV dealer should be able to perform warranty work on every chassis they sell. Most RV dealers have chassis units from Ford, Chevy, Spartan, Freightliner, Dodge, Mercedes Benz. Can anyone imagine the overhead expense that would be added to the cost of a motorhome.

What is even more ridiculous is the thought that RV buyers don’t take a minute of time to read the warranty for a motorhome before signing the warranty registration document which is part of the sale.

Real world situation that has been happening for decades and if someone isn’t informed in today’s age of information then it’s their own fault.

FWIW, my dealer will service the chassis to include LOF, alignment etc but will not perform warranty work on the chassis. They will gladly charge a minimum of one hour labor each for delivery and pickup from the chassis manufacturer for warranty work if the customer insists. Their latest published rate is 135.00 per hour.