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If they purchased an extended warranty from the dealer, a lot of them require you to take it to that dealer so long as you are within twenty miles from that dealer. If it has been purchased separately, then they can go to any independent RV repair service that will work with that policy. If they took it to the dealer, even though they did not purchased it at the dealer, and the dealer will work with the issuing policy company, but they will still go through THOR for the part number and ordering.
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2013 Thor Palazzo 33.2
2013 Honda CRV
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Thor Forums
