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Originally Posted by Chateau_Nomad
Seriously? Can you explain that process... Specifically who you contacted by phone or email, etc.?
I damaged a small section trying to repair a half-assed job by a dealer tech.
Did Thor send it to you directly, or did you have to go through a dealer?
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Thor sent it directly. We had to tear some off to find water intrusion and to dry the wall out. Spoke with customer service in late 2020. Thor shipped it directly to me. They referenced some sort of field service repair ticket number.
I’ve still got a ton of it. What color and how much do you need. It’s a 36” wide roll.