Quote:
Originally Posted by JBurg
That is very disappointing. Like someone else has mentioned, I'm also curious how much of this has started since Thor took over. It seems like prior to the acquisition, customers were relatively happy with customer service and didn't seem to have as many problems.
When our lower cap was falling off due to manufacturer mistakes, it took DRV almost three months to send the replacement cap to Sunshine. They did a good job replacing it quickly, and luckily the paint shop they used did a really good job.
I suspect Augusta RV is probably going to get more interest in the LUXE with what is happening to DRV customers.
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Yes I did see Dan's RV at Classic paint and it literally made me sick feeling to my stomach!!! We had a few conversations and I sent Dan several pics so he could see what was going on.
Dan I hope you don't mind me posting a pic of your rig.
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