Thor Forums

[churd9]

Originally Posted by Laco

Unfortunately the RV manufacturing industry is pretty much unregulated, and profit driven. My last coach was a fairly high end 41 foot DP, and the first 18 months was pretty much spent with factory reps fixing, repairing, and generally completing the construction process, bolting and screwing things together that did not get done on the assembly line. They also had connected the electrical incorrectly, causing battery drain, and un-grounded circuits. Though the Thor Gemini has not had those problems, it has had its share of warrantee issues, too. I think next Tuesday, another appointment with the dealer, should resolve most if not all the construction and assembly defects, and I have only had it for about seven months. I know folks that have an almost two million dollar Prevost and they have hardly been able to go anywhere with it the first year, because of mostly electrical problems. My point is, the RV manufactures have little incentive to improve their QA, when they can't produce enough units to even meet demand. They are perfectly satisfied to throw RV's together using the least expensive materials and paying assembly workers as little as possible, as long as their dealers continue to complete and fix the assembly problems and issues they create, as well as allowing the consumer to complete the testing process for their assembly methods. If you look at their profit margins, its financially the most effective method of protecting their bottom lines, though frustrating as hell to the consumer and the selling dealers.

The person I bought my ace from upgraded to a toy hauler ordered it new from cw. He was supposed to take delivery of it this month but he told me cw told Thor they were sending back units that were not assembled correctly they were not fixing things that should have been fixed before shipping.they are inspecting all units and refusing to take delivery of there not up to par