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Old 10-07-2017, 01:08 PM   #7
steve76
Senior Member
 
Brand: Thor Motor Coach
Model: 22FE
State: Washington
Posts: 270
THOR #8606
Quote:
Originally Posted by greenfield3 View Post
I have found that the service associate makes a difference as well. Luckily I joined the forum and researched before I purchased and avoided CW. General RV has been responsive but weeks before you can get an appointment. After I found a service manager that actually cared the wait doesn't bother me
Yes, I agree and the Service Writer at C.W. where I go is great but the shop is overwhelmed with work and IMO, workers are not all that great or conscienctious about quality of work. Slap it together, it's on or it works, that's about it. I plan on calling Thor about this, this coming week to discuss with them and if I can take my rig elsewhere for warranty work.
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