Quote:
Originally Posted by greenfield3
I have found that the service associate makes a difference as well. Luckily I joined the forum and researched before I purchased and avoided CW. General RV has been responsive but weeks before you can get an appointment. After I found a service manager that actually cared the wait doesn't bother me
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Yes, I agree and the Service Writer at C.W. where I go is great but the shop is overwhelmed with work and IMO, workers are not all that great or conscienctious about quality of work. Slap it together, it's on or it works, that's about it. I plan on calling Thor about this, this coming week to discuss with them and if I can take my rig elsewhere for warranty work.