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Old 05-19-2017, 07:05 PM   #1
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Wiper recall - Anyone have it done yet?

Got the recall letter on the wipers from Thor today. The letter states that it should be a 10 minute procedure to inspect and possibly tighten the nuts.

Has anyone had this recall completed and what exactly are they going to do?

I hate the thought of a 180 mile round trip to have the dealer look a a couple of nuts and determine if they are tight.
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Old 05-19-2017, 07:16 PM   #2
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Smile

I have a 2015 Tuscany and received the recall for the wipers. I could wiggle the driver's side quite a bit so decided to attack it myself. You can gain access to a allen screw thru the pop off plastic cover on the wiper shaft. Tightening the allen screw moves a wedge shaped part to more firmly hold the wiper to the shaft. I decided to position the blades to more evenly wipe the windshield while I was at it. Yep, a few minutes is all it takes.
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Old 05-19-2017, 07:40 PM   #3
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I received the letter but will NOT be bringing it to a dealer but fixing it myself. I do not need to have it sit on a dealers lot for a week!

Darren
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Old 05-19-2017, 07:46 PM   #4
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Quote:
Originally Posted by dstankov View Post
Got the recall letter on the wipers from Thor today. The letter states that it should be a 10 minute procedure to inspect and possibly tighten the nuts.

Has anyone had this recall completed and what exactly are they going to do?

I hate the thought of a 180 mile round trip to have the dealer look a a couple of nuts and determine if they are tight.
I have the same issue with taking it back to the dealer. I contacted Thor (Jaime Rienks - customer service), and she told me to tighten the acorn nut at the base of the wiper arm. Exact instructions were, "Tighten it to 12-14 nm of torque (approximately 8.85-10.32 ft-lbs). Repeat for other wiper arm."

She explained that some of the motor homes were not torqued properly. Since it is impossible to determine which ones they did the recall notice on all of them. I have not noticed a problem with mine and have checked since reading about it on the forums. I'm going to buy a torque wrench and tighten mine anyway...good excuse to buy a new tool.
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Old 05-19-2017, 07:56 PM   #5
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Go to Harbour Freight for the torque wrench - inexpensive if you are only going to use it infrequently!
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Old 05-19-2017, 08:03 PM   #6
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Yea I called the dealer bring it 27 Jun leave it for 10-15 days. I said no I decline your offer, however Thor said I could take it to any shop, get a receipt and send it too them. Well I checked its not loose as others here described. Not gonna worry about it.
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Old 05-19-2017, 09:29 PM   #7
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I thought it would be those two nuts. Mine were loose, not even finger tight, when I bought the coach so I tightened them Myers self when I re-positioned the blades on the windshield. I'll save the round trip for something worthwhile.
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Old 05-19-2017, 10:03 PM   #8
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My nuts (wiper nuts) are rusted, Coach was delivered Dec 2015. Anybody else have this problem? I found chrome replacement nuts, will have dealer install them and torque to spec.
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Old 05-19-2017, 11:04 PM   #9
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Our driver's side wiper failed on our maiden voyage to Alaska in 2014. We were getting the oil changed and the mechanic took care of the problem then. The cost was just over $200 that we're hoping we'll get reimbursed for.
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Old 05-19-2017, 11:20 PM   #10
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Our driver's side wiper failed on our maiden voyage to Alaska in 2014. We were getting the oil changed and the mechanic took care of the problem then. The cost was just over $200 that we're hoping we'll get reimbursed for.
200 bones to tighten the nuts???
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Old 05-20-2017, 12:05 AM   #11
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I'd have to look at the receipt to see what was exactly done. If I recall correctly, they did replace the nuts. Also, not they intentionally did it, but we were over a barrel and needed it repaired asap and we were in Alaska. At the time $200 seemed cheap.
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Old 05-20-2017, 12:53 AM   #12
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Looked at the receipt in more detail and we needed to have some work done on the wiper blade arm itself. That was due to the wiper arm nearly coming off when the wipers were turned on. The wiper arm ended up well past the edge of the windshield and became bent.
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Old 05-20-2017, 02:34 AM   #13
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Thor isn't the only one with wiper problems. I was looking at our 2016 Jayco Alante about a week ago and noticed that the driver's wiper was sitting lower than the passenger one. I knew that a loose nut on the wiper arm was the most likely cause. The nut was just a little more than finger tight. It was a simple matter to tighten the nut and cure the problem.
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Old 05-20-2017, 10:50 PM   #14
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So far the only info on mine given to me was the torque on the acron nuts. I torqued them in about 2 minutes.
I had not had any issues yet w them but it did surprise me just how loose they were. No where near tight. Lucky I hadn't lost one of the wiper arms.
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Old 05-21-2017, 01:51 PM   #15
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Just had my letter forwarded in our mail since we are on the road. Good to read these posts. Now I can complete my own recall tomorrow!
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Old 05-22-2017, 12:43 AM   #16
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I received the letter last week for my 2015 Windsport. However my wiper motor has already been replaced under warranty. When We took our first trip, the windshield wipers got stuck in position during a major rain storm. Had to stop under an overpass and ride the storm out. The dealer replaced the motor and drive mechanism.
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Old 05-27-2017, 03:56 PM   #17
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Couldn't agree more with those of you not going to spend days, hours and or many miles just to find someone who tighten a few nuts and/or Allen screws. Too bad Thor made that a national nitsa type recall that will remain on our records until we get it signed off by a licensed mechanic of some sort. I did lose wiper blades on trips due to that problem the wiper arm came completely off to coach the only thing that saved it was a windchill washer hose. I've since tightened them and haven't had a problem. But I can assure you I'm not going to spend any time driving to dealers to have it set and get in line for someone to tighten a screw or 2.
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Old 05-27-2017, 05:04 PM   #18
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brianh442 - My nuts look just like that...
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Old 06-24-2017, 11:50 PM   #19
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Quote:
Originally Posted by brianh442 View Post
My nuts (wiper nuts) are rusted, Coach was delivered Dec 2015. Anybody else have this problem? I found chrome replacement nuts, will have dealer install them and torque to spec.


Apparently, it is very common for rusted nuts on the wipers as well on the exterior bracket for the backup camera for manufacturers with poor quality control.
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Old 06-26-2017, 09:26 PM   #20
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Originally Posted by brianh442 View Post
My nuts (wiper nuts) are rusted, Coach was delivered Dec 2015. Anybody else have this problem? I found chrome replacement nuts, will have dealer install them and torque to spec.


Where did you find the chrome nuts?
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