Seems to me that something of this nature would be considered a safety defect. Have you folks reported the problem to NHTSA so they could initiate an investigation and determine if a recall is required?
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Dave
US Army (Ret)
2020 Entegra Accolade 37TS
2019 Jeep Grand Cherokee Trailhawk (Toad)
FMCA - F432054
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