Thor warranty
This has been my experience with THOR Warranty Service all along. The first words out of their mouths, on everything, is its not our problem, we aren't responsible, we aren't going to pay. Then later, they sometimes pay all, or part of the bill.
Of course, by then they have delayed the repairs, asked for unreasonable documentation, and irritated everyone to the point that any good will they hoped to earn is out the window.
Is it better to have bought new, and gotten the warranties? On the one hand, the build quality is so questionable you want the feeling of security a warranty brings. On the other, having to wait forever for repairs, and arguing with THOR makes using the warranty more trouble than it's worth, especially given the exhorbitant price you paid.
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