07-24-2016, 06:36 PM
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#6
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Senior Member
Brand: Thor Motor Coach
Model: Freedom Elite 28H
State: California
Posts: 178
THOR #3559
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Problem Solved and Alert to 28H and 28Z Owners
We finally got a chance to take a look at the plumbing and it was quickly resolved. First of all, the slideout was out, we pulled the kitchen drawers out and could clearly see there was a very bad kink/crimp in the hot water connection. It appears that sliding in and out was causing the problem, which had been going on since we bought the 28H May 2015.
Alert! If you own a 28H or 28Z or any other model with the slideout galley, be aware that you could have a similar issue. Thor Technical Support told us that hot water should be available even if the slide is "in," which was never the case since vehicle delivery last year. If you are having similar problems, take the slide out and remove the drawers so you can view the plumbing.
Thanks to everyone that replied to our original post. Thor Technical Support was great - they did email us a schematic drawing of the water system which was very helpful.
We're ready for the next trip!
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