Quote:
Originally Posted by JBurg
It must have been pretty bad. This is the first time I've ever seen anything negative from you regarding these rigs.
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I held back for ONE reason to get my rig repaired. I don't believe in "bashing" until I give them a chance to fix my issues. I fully expected NO issues at all.
NOT the case. Ed Fry is the master of NO! Would you accept your pantry to be so far out of square? He said "I have seen worse in million dollar homes". Several things did not get repaired he just told the Tech NO but did not even discuss with us. We found out at the end that he would not allow the repairs. The place we were sent for paint issues turned into a fiasco Classic Body & Paint, ask Dapper Dan is thoughts of them and DRV.
I told them I was a picky person right from the time of order and told of my construction history so I know what quality is and should be. That went on deaf ears. I had a HUGE list and they blocked out a full week for repairs then paint. Our tech only worked thru thursday and the other guy sorta finished up on friday. He is not nearly as good. Best guy there is Fred if anyone is going there ask for him. BUT his hands are tied.
Looking back I should have gone to RollingRetreats to have my warranty work done.
Side of pantry is 5/8" out of parallel to the floor in the pantry depth of about 12".
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