Thor Forums

[bevedfelker]

Are these doors manufactured by Thor? If so, they have all the hardware needed to assemble and mount the door -- so why can't a dealer get the pin and or catch from where Thor assembles the doors?

If the doors are sub-contracted and sent to the Thor factory completely assembled, why can't Thor Customer Service contact the company making the door and get them to send the pin and/or catch?

Someone somewhere in the system has a drawing with a parts breakdown showing the part number of the hardware items. Even having a part number should help find a source for the hardware.

Has anyone tried calling Thor Customer Service directly?