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Sue Em!
When the warranty expires and you have a real case simply file it in your local small claims court. In most states if not all (Indiana for sure) you don't need a lawyer you can file yourself and the local court clerk will even give you the proper forms, tell you what to do and collect your nominal filing fee. On the other hand by law the big company (in this case Thor) is legally required by the court to be represented by an attorney. So the instant you file you got into their pocket already. Small claims is considered a consumer friendly place and a case like yours ( manufacturer failed to install common sense material to prevent rain damage) will be an easy win for you and a loss for them. Not only will they end up paying for all your expenses to repair the damage and make it right, they also get to pay their lawyer for showing up to answer your charges. Keep receipts for the repair, get it repaired at the most expensive quality driven place you can find, and enjoy your check later because you will get it. Most states/county courts have limits on small claims dollar limits, Indiana's ceiling is $3,000. That ought to fix any window issue easily.
Don't get mad get even. Make them pay!
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Bill & Martha more than 46 years.
Traveling with Shih Tzu's Baily, Bella and Maltese Buster. Towing, Golf Cart, Harley or Polaris RZR. 3 of our darling Shih Tzu's passed away recently and I just can't take them off of here. RIP Baxter, Baili & sweet sweet Bella. Buster is our little rock.
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