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Old 05-23-2016, 07:07 PM   #1
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Brand: DRV
Model: 38RSSA
State: Maryland
Posts: 170
THOR #4040
E7 Error Code -- need a DRV shop --

Over the weekend we had an E7 Error Code come up on the Dometic Thermostat -- an nothing is working. No AC, heat, fan -- nothing. Have contacted DRV and trying to get in their shop --- which is 600 miles from our home in Maryland.
If anyone can recommend a DRV shop that could handle the work I will contact them and see if I can get in --- should DRV not be able to take us quickly.
We have tried a reset and nothing has worked. Shame with a unit that is basically 6 weeks old.

Any help would be appreciated.

Don
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FB Paint, induction cooktop, 3" Riser, solar, 4 batteries, Cheap Heat, MorRyde Steps
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Old 05-23-2016, 07:24 PM   #2
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THOR #2271
I gooogled it iusing "Dometic AC E7 error code":

"E7 Loss of 120 VAC power to all power module
boards on the system. The system
will shut down."
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Old 05-23-2016, 07:26 PM   #3
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Brand: Entegra
Model: Accolade 37TS
State: Virginia
Posts: 4,676
THOR #1469
Try contacting Dometic themselves. They might be able to find you a service center closer to where you are.
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Old 05-23-2016, 07:27 PM   #4
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Brand: DRV
Model: 38RSSA
State: Maryland
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THOR #4040
Thats what it did. Now I need someone to fix it.

Thanks

Don
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2016 38RSSA
FB Paint, induction cooktop, 3" Riser, solar, 4 batteries, Cheap Heat, MorRyde Steps
2017 F450 Lariat, CC, LB, 6.7, Chrome Pkg. Retrax, TS3 Hitch, 55g aux.tank, 200 psi air system

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Old 05-24-2016, 12:35 AM   #5
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Model: SOB
State: South Dakota
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THOR #3916
Try finding the main transfer switch box (mine is under the bed)..(it transfers from shore power to 12v or gennie.) may have just tripped it's circuit breaker (if you are lucky, if not you may have gotten a high voltage spike and fried the mudd'r
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Old 05-24-2016, 02:01 AM   #6
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Brand: DRV
Model: 38RSSA
State: Maryland
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THOR #4040
Does anyone know where the transfer box is on a DRV?

Don
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2016 38RSSA
FB Paint, induction cooktop, 3" Riser, solar, 4 batteries, Cheap Heat, MorRyde Steps
2017 F450 Lariat, CC, LB, 6.7, Chrome Pkg. Retrax, TS3 Hitch, 55g aux.tank, 200 psi air system

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Old 05-24-2016, 02:17 AM   #7
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THOR #3916
Quote:
Originally Posted by DonandPatti View Post
Does anyone know where the transfer box is on a DRV?

Don
It should be very near the main incoming line plug in from the shorepower pedestal. ie: near where your shore power cord plugs into the coach.
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Old 05-25-2016, 02:12 PM   #8
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Brand: DRV
Model: 2010 MS 38TKSB3
State: Oregon
Posts: 65
THOR #3240
Earlier this year, we had an issue with one of the furnaces on our 2010 38TKSB3 not coming on. We got in touch with a mobile repair guy in Colorado Springs and he tried the temperature sensor first, but that didn't help. Playing around with things, he decided that the control board in the A/C unit needed to be replaced.

With that board being replaced, everything worked fine. When he replaced only the temperature sensor, the furnace would come on, but only if the thermostat was set up to about 94 degrees. Since we were still in cold weather there in Colorado Springs, we worked with that until he replaced the board.

Terry
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Old 05-26-2016, 03:33 PM   #9
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Brand: DRV
Model: 38RSSA
State: Georgia
Posts: 187
THOR #1667
Any RV repair center can work on that system. You will also find a LOT of mobile repair people that will come to you and fix the problem. If it is under warranty, the RV repair centers will not cost you anything. The mobile guys will need to be paid for the travel time.
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Old 05-28-2016, 02:06 PM   #10
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Brand: DRV
State: Florida
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THOR #4031
Called domestic company they gave us a list of reps in area. Guy came out took pic of serial number and company had New one out to us in 5 days.
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Old 05-28-2016, 07:40 PM   #11
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How many solar panels and watts. How long will your refrigerator run on 4 batteries. I have a new 38
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