Originally Posted by kevin jay
Hi i am new to the forum , I am looking for information an parts and labor , can i do it myself if i had the parts? And will Ford ore Thor pay for it ? Thanks Kevin jay
If you are under the original Thor one year warranty - some have had success having Thor send the parts to them to do themselves... They won't pay for your time - but saves the time scheduling/taking to dealer and waiting on them.
(For a recall item - I would expect the dealer has to do it to certify the repair)
I would expect issues under the Ford warranty would likely need to be handled by an authorized service facility for them.
If you are under an extended service contract (after market provider) - they typically will NOT cover sending you the parts.. They require a dealer to write it up and verify - and do the work.