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Old 03-15-2023, 12:00 AM   #1
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Brand: Thor Motor Coach
State: Arizona
Posts: 2
THOR #29224
Question Sunshade doesn't retract with engine on?

Hello,

We just purchased a 2023 Sunsport 34R and the sun shade does not retract with the engine turned on. It will lower (down to the lower limit set point), but will not raise until I turn off the engine. Is this normal operation? I can't find any information on the sun shade in the owner's manual. Thank you!

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Old 03-15-2023, 12:33 AM   #2
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Brand: Thor Motor Coach
Model: Aria 3401
State: Washington
Posts: 854
THOR #22245
Quote:
Originally Posted by gaolsen View Post
Hello,

We just purchased a 2023 Sunsport 34R and the sun shade does not retract with the engine turned on. It will lower (down to the lower limit set point), but will not raise until I turn off the engine. Is this normal operation? I can't find any information on the sun shade in the owner's manual. Thank you!
Not normal. It should be able to retract engine running or not.
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Old 03-25-2023, 04:55 PM   #3
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Brand: Thor Motor Coach
Model: 2013 ACE 30.1
State: Alberta
Posts: 1,410
THOR #2631
It is possible that your sun shades need to be re-adjusted for max/min travel limit points when power is on and off in your coach, as a starting point. It is best to try to identify the manufacturer of your shades and obtain their full set point adjustment instructions. I am attaching a link to dated (old) information that “might” help......but it is always best to get the current manufacturer adjustment info for your shades. If re-setting limit points does not fix your situation, you may have an intermittent connection somewhere in the wiring.


https://www.rv.net/forum/index.cfm/f...20More%20items
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Old 03-25-2023, 05:54 PM   #4
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Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,389
THOR #7035
Quote:
Originally Posted by gaolsen View Post
Hello,

We just purchased a 2023 Sunsport 34R and the sun shade does not retract with the engine turned on. It will lower (down to the lower limit set point), but will not raise until I turn off the engine. Is this normal operation? I can't find any information on the sun shade in the owner's manual. Thank you!
The RV "Owners Manual" is next to worthless. Find the Awning Owners Manual for accurate information.

Thor can't seem to stay on the same page with their interlocks. On my MH I can not extend nor retract the awning if the engine is on (makes the most sense).

Other MHs have to have the engine running to extend and retract it (same issue with slides).

Bottom line: if the interlock allows operation with a certain set of conditions, that should be for both extend and retract operation. Otherwise, Thor has wired the awning interlock incorrectly.
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Old 03-26-2023, 01:00 AM   #5
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THOR #29224
I contacted Thor and they recommended that I reprogram the limits of the sunshade, which worked. Thanks everyone for the suggestions!
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Old 03-26-2023, 04:25 AM   #6
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Model: Aria 3401
State: Washington
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THOR #22245
Quote:
Originally Posted by 16ACE27 View Post
The RV "Owners Manual" is next to worthless. Find the Awning Owners Manual for accurate information.

Thor can't seem to stay on the same page with their interlocks. On my MH I can not extend nor retract the awning if the engine is on (makes the most sense).

Other MHs have to have the engine running to extend and retract it (same issue with slides).

Bottom line: if the interlock allows operation with a certain set of conditions, that should be for both extend and retract operation. Otherwise, Thor has wired the awning interlock incorrectly.
PO is talking about the shade on the windshield not the awning.
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Old 03-26-2023, 05:09 AM   #7
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Originally Posted by HMCSW View Post
PO is talking about the shade on the windshield not the awning.
Wow! I mis-interpreted that.
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