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Old 12-09-2021, 08:34 PM   #1
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Brand: Thor Motor Coach
State: California
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THOR #25538
Entry step won’t retract

Yer weeks of traveling the entry step won’t retract when the doors closes. It still retracts when the inhibition starts (thankfully). but when I turn off the engine and open the door it extends but won’t retract when the door closes.

Any ideas where the fault may lie?

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Old 12-09-2021, 09:38 PM   #2
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Model: ACE 27.1
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THOR #7035
Status of your "Step" switch? Normal operation when the switch is engaged so the step doesn't go in and out while you're stationary (at a campsite) every time the door is opened.

Also, including Make/Year/Model of coach gets you more targeted answers.
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Old 12-09-2021, 11:21 PM   #3
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Check and make sure you oh are getting a good ground. Verify you are getting power. If so sounds like motor is going bad. If you change the motor replace gear box, easy. Have a good day.
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Old 12-09-2021, 11:29 PM   #4
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Thanks. I’ll check tonight
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Old 12-11-2021, 12:21 AM   #5
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All the wires seems to be intact and grounded. I’m hooked up to power now and it still won’t retract when the door shuts. Only when I start the engine with the door closed.
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Old 12-11-2021, 12:22 AM   #6
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That’s was it. The step switch.
Sorry to be such a newbie.
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Old 12-11-2021, 01:44 AM   #7
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Quote:
Originally Posted by GDTRFF View Post
That’s was it. The step switch.
Sorry to be such a newbie.
Shouda checked that first. Glad you got it figured out.
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