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03-09-2020, 07:17 PM
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#1
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Junior Member
Brand: Thor Motor Coach
Model: ACE 30.3
State: Washington
Posts: 19
THOR #10467
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How to unlock deadbolt
The deadbolt on my Thor RV is not opening. I've had problems with it locking in the past however it now has locked but won't unlock. Does anyone have any ideas what to do? It feels like the bolt is not retracting completely. Oh, I'm outside the motor home luckily!
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03-09-2020, 07:24 PM
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#2
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Junior Member
Brand: Thor Motor Coach
Model: ACE 30.3
State: Alabama
Posts: 19
THOR #17986
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I sometimes have to either push or pull slightly on the door to relieve pressure on the dead bolt so it will turn easier. Maybe try a little lube on the lock mechanism as well
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03-09-2020, 08:14 PM
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#3
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,393
THOR #7035
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Is the key turning?
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Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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03-09-2020, 08:25 PM
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#4
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Junior Member
Brand: Thor Motor Coach
Model: ACE 30.3
State: Washington
Posts: 19
THOR #10467
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Yes, the key turns both ways.
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03-09-2020, 08:30 PM
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#5
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,393
THOR #7035
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Then you may have a broken lock. Common Trimark lock issue:
https://www.thorforums.com/forums/f8...lock-6370.html
One of many threads on the subject.
And you'll have to get inside the coach to fix it. Any windows unlocked?
__________________
Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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03-09-2020, 10:01 PM
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#6
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Junior Member
Brand: Thor Motor Coach
Model: ACE 30.3
State: Washington
Posts: 19
THOR #10467
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I'm not totally sure it's broken in that I can kind of feel the bolt sliding, just not far enough I'm guessing. Before when I had problems with the lock, the bolt would not go inside the jam, like it was misaligned. I'm wondering if, perhaps, the bolt is rubbing on the jam preventing it from sliding freely?
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03-09-2020, 10:44 PM
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#7
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Site Team
Brand: Thor Motor Coach
Model: ACE 27.1
State: Florida
Posts: 14,393
THOR #7035
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Or you deadbolt is working and the door latch is broken and not retracting as you try to open the door. That is the mechanism of failure.
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Ted & Melinda
2016 ACE 27.1
2016 Chevy Sonic Toad - Selling
2020 Chevy Colorado Z71 Trail Runner Toad
2024 Chevrolet Trax 2RS - Soon 2B TOAD
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03-25-2020, 06:41 PM
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#8
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Senior Member
Brand: Thor Motor Coach
Model: 25.4
State: California
Posts: 225
THOR #7440
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My dead bolt also gave me trouble but it was the plastic insert in the door jamb that had distorted, I removed the insert and put a piece of metal square stock in the hole and gave it a little heat with a heat gun and let it cool off an then put it back in the door jamb, no problems since, also had the wind blow my door shut and the lock for the paddle latch locked me out, keys were still in the ignition so I was able to reach through the drivers window and get the keys, now I keep a spare set of keys in my boat.
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03-25-2020, 07:07 PM
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#9
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Senior Member
Brand: Thor Motor Coach
Model: A.C.E. 29.2
State: Oklahoma
Posts: 191
THOR #2542
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While there’s probably a number if things that MIGHT be going on, the very most likely thing is that your lock is indeed broken. As has been suggested, find a way in through a window and remove the 3 screws to expose the lock’s innards. Open the door and replace the lock.
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Rick Norris
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03-25-2020, 07:19 PM
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#10
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Junior Member
Brand: Thor Motor Coach
Model: Synergy 24MB
State: Arizona
Posts: 29
THOR #5093
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This same thing happened to us. We couldn't get the door open. Luckily, it happened when we picked up our ACE from Camping World after it had been serviced. A plastic piece inside the mechanism was broken. They replaced the lock.
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Kathy and Elliot
Marana, AZ
2020 Thor Synergy 24 MB
2014 Corolla
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03-25-2020, 07:31 PM
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#11
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Member
Brand: Thor Motor Coach
State: Texas
Posts: 44
THOR #10043
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I’ve had a problem with the plastic piece (easy fix), as well as camping on unlevel ground. The body “flexed” just enough to put my deadbolt in a bind. It didn’t lock me out, but was very resistant to engaging or disengaging. I retracted the slide out & the levelers, and the deadbolt loosened right up! Good luck to you
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03-25-2020, 07:52 PM
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#12
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Member
Brand: Thor Motor Coach
Model: Freedom Elite
State: Florida
Posts: 46
THOR #1616
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Is it level? Ours did that once on uneven ground.
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03-25-2020, 08:04 PM
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#13
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Senior Member
Brand: Thor Motor Coach
Model: Windsport 29m
State: North Carolina
Posts: 524
THOR #9553
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Quote:
Originally Posted by dpbain1
The deadbolt on my Thor RV is not opening. I've had problems with it locking in the past however it now has locked but won't unlock. Does anyone have any ideas what to do? It feels like the bolt is not retracting completely. Oh, I'm outside the motor home luckily!
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Never heard of this one before. When all else fails, use a bigger hammer--LOL. All jokes aside, you can drill out the deadbolt key slot and use the paddle lock until you can order a new door handle I guess?? Bob Trice
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03-25-2020, 08:32 PM
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#14
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Junior Member
Brand: Thor Motor Coach
Model: Hurricane 27K
State: Wyoming
Posts: 14
THOR #8160
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Happened to me. The deadbolt is pot metal and often breaks. You need to be inside to get the lock apart so the door will open. Hope a window is not locked. The entire door lock/open/close mechanism will need to be replaced.
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Thor Hurricane 27K 2016
Safety Plus Steering Stabilizer
Super Steer Track Bar
Front Sumo Shocks
Roadmaster Front & Rear Anti Sway Bar's
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03-25-2020, 09:00 PM
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#15
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Senior Member
Brand: Thor Motor Coach
State: California
Posts: 899
THOR #17478
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Happened to us three weeks after we purchased our used Palazzo. With a good flashlight I was able to see the bolt slide, but not all the way. I used a small thin tool with a "L" ended pick to just grab the flat end and turn it to the right. Door opened. I then ordered and installed an RV Lock. It is battery powered for a numbered key pad and a wireless fob.
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03-25-2020, 09:43 PM
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#16
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Senior Member
Brand: Thor Motor Coach
Model: Hurricane 35C
State: Colorado
Posts: 118
THOR #7174
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Been there a couple times, twice on the inside literally had to take the lock apart from the inside. We eventually replaced the lock no problem since
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03-25-2020, 10:06 PM
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#17
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Junior Member
Brand: Thor Motor Coach
Model: Palazzo 36.1
State: Arizona
Posts: 19
THOR #14945
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Another item to add to your routine maintenance after you get it open is to check all the screws on the latch mechanism and in the door jam to make sure they are tight. I have a Palazzo and the latch and lock start acting up when these screws get loose over time.
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03-26-2020, 12:23 AM
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#18
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Junior Member
Brand: Thor Motor Coach
Model: Miramar
State: North Carolina
Posts: 13
THOR #1800
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Thor Miramar dead bolt broken
Quote:
Originally Posted by Dan In Cheyenne
Happened to me. The deadbolt is pot metal and often breaks. You need to be inside to get the lock apart so the door will open. Hope a window is not locked. The entire door lock/open/close mechanism will need to be replaced.
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This happened about a month ago on my 2015 Miramar. Lucky for me it broke as I tried to lock the door from outside. So I was not locked out of the coach.
It was easy to remove the entire lock/handle unit. I did a google search and found the replacement part. However, the part had been modified since my original part was made. A movement that rotates with the locking of the bolt was a complete circle and the original was not. And it just didn't' fit the small area allowed between the mechanism and the door jamb. Lucky I have a friend that works with mettle and he filed the wheel to fit. Newer piece was not pot mettle as the original.
So its not hard to replace just be aware the new piece may not be exact as the original as I found. And it isn't $$$
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03-27-2020, 07:44 PM
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#19
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Senior Member
Brand: Thor Motor Coach
State: Missouri
Posts: 2,328
THOR #6903
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Quote:
Originally Posted by Tinman
Another item to add to your routine maintenance after you get it open is to check all the screws on the latch mechanism and in the door jam to make sure they are tight. I have a Palazzo and the latch and lock start acting up when these screws get loose over time.
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And use a good quality lubricant on all the lock and latch mechanisms plus the hinges
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03-28-2020, 05:40 PM
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#20
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Member
Brand: Thor Motor Coach
State: California
Posts: 52
THOR #12858
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Quote:
Originally Posted by knucklehead
... drill out the deadbolt key slot and use the paddle lock until you can order a new door handle I guess?? Bob Trice
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God bless drills! . Especially 18v cordless!
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