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Thread: Is this normal?
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Old 02-06-2018, 03:17 AM   #15
Mike in AZ
Senior Member
 
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Brand: Thor Motor Coach
Model: Challenger 37LX
State: Arizona
Posts: 506
THOR #7863
Quote:
Originally Posted by Fooch View Post
So I know you're all been anxiously awaiting the result of this. Took it in today for repair. The shop said there wasn't one screw in there and no signs of any screw head indentations which I previously thought. Only charged me $60 for half an hour. I'm surprised I didn't see this sooner as we did a 7000 mile trip last summer. And I guess the foam rubber strip was the only thing preventing the compartment from swinging back and forth. More THOR excellent quality. I think I'll send them the bill
My experience with Thor customer care has been good, with several different issues. I suggest you call or email them, describe this. You may be pleasantly surprised when they pay the bill.
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