Quote:
Originally Posted by Bob Denman
 Since you're not the original owner: it's not surprising that Thor is going to want to pay for it...
That's pretty well spelled-out in the warranty paperwork. 
It's still sucks!  |
In the interests of taking care of the customer, since it was proven they were never installed, they SHOULD pay the bill. I was a DVP for O'Reilly Auto before I retired and I cannot begin to tell you how much money we shelled out, just taking care of the customer, even when it was the manufacturer's fault and not ours!
I posted a few weeks ago how I would buy another Thor but not a new one, maybe one a few months old that's had all the kinks worked out but after all the shoddy crap I've been fixing and seeing how poor the quality is, I think I'll take my chances on another brand. I'll also do a more thorough look over since now I'm more acclimated to what to look at and for. I know other manufacturers may be as bad but I'm sure a Tiffin, Foretravel...something along those lines HAS to be better made. The way I see things and with all the issues Thor and others have, they should just make a MH kit and let the consumer put it together or have it done by a competent facility. Heck, we end up dang near putting it BACK together right after we get into them anyways.....
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