Thor Forums

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Originally Posted by Oldchief

LockChuck92:
Our Thor Axis is also a 2017 model that we bought new in Aug. last year. Both the compressor switch (one with the snowflake symbol) and the recirculate buttons come on when pressed. The compressor seems to be working properly. I really think the problem with our unit is that whatever controls the flow of coolant thru the heater core is not working properly. It isn't completely closing off the flow of coolant, when its turned off, so we continue to get heated air from our dash vents, even tho the temp control knob is set all the way to cool.. That said, whatever is going on doesn't go on all the time because, as I mentioned in my original post, as we were driving on I-95 yesterday, we'd get warm air for 20 min or so, then normal cooler outside air, coming out of our dash vents, so it appears to be opening and closing, with the temp. know set all the way on cool. I sent an inquiry to Thor Customer Care this morning asking whether I should take to Ford or our RV dealer. So far, Thor CC hasn't responded.

Don't email Thor CS, call instead. 8778552867, have the last 8 of your VIN ready.