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The driver's window on our 2016 Ace 29.3 suddenly shattered while driving down the road. I thought Thor would replace it since it was still under warranty. Wrong! The manufacturer of the glass said no.
It took almost two month because of the delay to get a replacement from Thor. Although our insurance covered all but $50, the cost to the insurance company was more than $1K.
It it ever happens again I will go to a glass shop.
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