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Thread: 3901 Aria
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Old 07-25-2018, 08:43 PM   #21
Ben Round
Junior Member
 
Brand: Thor Motor Coach
Model: Aria
State: Texas
Posts: 2
THOR #12324
We bought our Aria 3901 from Camping World of Katy, TX in March and took a short trip that was cut even shorter. Our list of items to be fixed numbered 27 and 4 of them were significant. For example, the washer had no power and the shower door leaked so much it needed a drain on both sides. Every TV found a different number of stations... none of which could be viewed from the cable connection. A terrible knocking just behind the front passenger seat.

We returned it to CW along with our list. 2 days less than 2 months later we finally gave up and brought it home to seek out a competent repair facility. CW blames Thor for not approving warranty work, or not shipping needed replacement parts, however, when we call Thor customer service, they provide us with dates and times when CW requests warranty approval and part orders along with their (Thor's) approval and parts shipment times. Be aware that the service department at Camping World of Katy, Texas appears not to be concerned with it's reputation for incompetence or truthfulness.
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