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Old 06-26-2015, 03:45 AM   #1
Mr Sunshine
Senior Member
Mr Sunshine's Avatar
Brand: Thor Motor Coach
Model: 2016 Vegas 25.2
State: Florida
Posts: 2,222
THOR #1589
Stump the warranty guys

Had our second challenge with our new Vegas today just 2 1/2 weeks in. The first was a furnace board problem, which was promptly resolved by Atwood with a new circuit board sent directly to me at one of our destinations.
Hadn't needed the furnace, but it wouldn't stop clicking like it was trying to start. Had to remove the panel outside and manually turn it off.
This morning, shortly after starting the engine, the dash A/C and cameras shut off abruptly. Later I learned the wipers were out, too.
A call to the warranty dept stumped them, and they recommended some dealers along our route. First the tech checked under the dash for a loose plug connection. Then found a breaker open in front of the chassis battery. When it didn't hold, he found one of the nuts was loose on a wire to that breaker. (Insert nut joke here!)
Oh, the first suggestion from warranty was take it back to the dealer. Told him we are a thousand miles from there, and headed in the other direction.
Bottom line, minor problem, minor inconvenience, just a factory oversight. Perhaps my expectations of the warranty guys were overly optimistic.
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