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update
The Thor representative reached out to me via this forum, however, privately. I wrote a email to them and a rep called my husband. The rep thinks the motor is dead. Tomorrow we have a mobile tech coming that we have used before, I intend to be there (husband is allergic to tools) and learn just how it is done and where the motors are on our motorcoach. We have a 8 year extended warranty, and Thor has been great so far sending us reimbursements/payments etc. We do love our coach, not sure about the type of slider they use, however, if you know how to use them correctly, we think they are good. I will update again after the mobile tech comes.
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Thor Forums
