I have the same issue. Try the little almost-invisible reset button. On mine it's at the very top of the bezel just to the right of the mode button. Press it with a toothpick or other pointy object and see if it comes back to life like mine did.
But there's an obvious underlying problem, because I have to reset it every time I switch from shore power to DC or vise versa. It's on a list of items to be addressed when I take it to the dealer next week.
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Ed
Some Other Brand w/2020 Jeep Gladiator Toad
Living The Dream in "God's Waiting Room"
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