Quote:
Originally Posted by Bob Denman
If you call Tri-Mark, and it is still under warranty: do they expect you to ship back the busted pieces?
If not: mine just might break sometime this week, and I'll give them a call...   |
They sent me the steel version and did not ask for the “unbroken “ zinc version back. I sent a polite email explaining I was concerned due to all the reports, included a picture of my locks model number. They responded a new one was on the way. The new one took a few minutes to install and they did not ask for the zinc version back.
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