Originally Posted by Big D
I am a new THOR forum member. I am making a decision between a THOR Aria 3401 and a Tiffin Allegro RED 33. This post was an eye opener. Having been a boater for a decade, I understand there are thousands of opportunities for manufacturing mistakes on such a complex piece of equipment— but if this is a systematic problem for THOR along with fixing warranty issues— I think the decision would be made for me.
Thank you in advance for any thoughts or insights.
Thor has their issues, but so does Tiffin - and every other manufacturer. It’s an industry issue. Find a Tiffin forum and see what their experiences are.
Best advice I can give regardless of brand:
- a THOROUGH PDI - try EVERYTHING. Take your time. And don’t sign papers/pay until everything is fixed.
- a good dealer... as this is really your warranty experience and there will likely be some things a PDI can’t catch.