I see you have no responses so far and although I am not familiar with your coach it sounds like your bunk motors are out of sync (as a minimum.....assuming no other blockages or damage). I think all these front drop down beds use the same motors and controller that slides use so it is also important for the coach to be level on jacks if equipped and that you operate the bed to its maximum up or down position and hold the operating key switch for about 5 seconds after the up or down limit positions are reached. This allows the motor controller to make sure the motor positions are synced correctly. Attaching a video on the operation.