Email firefly here :
support@fireflyint.com Jerry Maurer. He can tell if recall was done based on which firmware you have go to network diagnostics on control panel
And take a pic of the G7 page it will have firmware version If it’s NOT 6.14 then it NEEDS update .
To find it :
Go to settings page on the touch screen press network diagnostics button look for G7 config version and Firmware version
Looks like this
Mine is old should be 6.14 version