In the "commercial truck industry" it is called an upfit. If someone has a crane body and an electric crane installed, for example, on a ford F-550. The electricity, to that crane, is supplied by the "body builder battery feed".
I know I have several commercial trucks that have been upfitted. When we have an electrical issue at the upfitted body we use our heavy truck mechanic. Any facility that handles heavy duty trucks are able to work on electrical issues and chassis issues that Ford (or any brand) is not comfortable with.
IMHO I would recommend that you pull it out of Ford and take it to a heavy duty shop. Usually these shops are independently operated. Look around in your area.
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Dave & Patty
2012 Infinity 3850RL
2011 Ford F-350 FX4 6.7 Diesel
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