Quote:
Originally Posted by vt800c
I can assure you my info is not "bought and paid for" (I WISH!!). My experience with RecPro was outstanding! Ordering was easy, and we had it shipped directly to the installer (we had to have our fingers removed). Well, one piece arrived damaged, with a year in the front corner of the recliner base. One call to RecPro and an email with a photo of the damage, and the new one was on the way, with the instructions to put the old one back in the box and ship it back. Because the installer saw the damage and kept the box, they used that to ship it back. The two parts passed en route, and the replacement part was there the next day. They are very comfortable...enough to sleep in! We are very happy!
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I have seen a lot of good comments from RecPro customers but please, take a look (if you have not done that already) at Shop4Seats. When I was shopping for double recliner sofa and 2 captain chairs for my 2015 Axis 24.1 I looked everywhere. For me, Shop4Seats had the largest selection of RV furniture. After I installed the furniture there were some issues with the reclines and one of the captain chairs. After several unsuccessful attempts to correct the problem, Shop4Seats decided not only to replace recliners and the chair with the new set but also upgraded my manual double sofa recliner with the power option for both seats and shipping back the defective one, free of charge. I should be getting new furniture in about 3 weeks.
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