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Old 08-07-2020, 12:05 AM   #48
Judge
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Brand: Thor Motor Coach
Model: 2020 Magnitude SV34
State: Florida
Posts: 4,164
THOR #12751
Quote:
Originally Posted by Grizz View Post
Just an update on our travels.

I was holding off telling of my misfortunes until it was resolved, so here it is...

While we were in South Dakota I was leaving the CG, it was Thursday July 2nd Big holiday weekend coming up we were at The Rafter J Bar campground. The day before the rear Air conditioner quit, not cooling not heating (heat pump). Then getting ready to leave I’m pulling in the full wall slide and at about the half way point it quits. I put it back out and try again...same result. Great! Well after almost 5 hours I finally get the thing in (had to bounce it on the jacks and whatever was binding let loose and it came in) but now I’m sure not going to put it out again so... I call Tor and explain what’s going on and they can’t get me in until October. So no help there. I call my dealer Total Value RV in Elkhart IN. They said they could look at it on July 23d. OK That only 20 days away.

So we continue on to Wyoming and Montana and head back to Indiana for my appointment.

I was figuring this is going to cost a bunch I’m almost 4 months out of warranty. Slide, AC.

To try and make a long story short Total Value repaired te slide, new motors, new rails new rollers replaced the stiffeners and added more Installed a new AC....and got THor to cover it all....no cost to me (well some time but that’s ok) so I have to give a BIG thanks to the folks at Total Value RV. They really did right by me and also to Thor covering all the work.

So back to your regularly scheduled program and we are headed back east to NY state, Vermont, New Hampshire and Maine. Then its down to Georgia at the end of September to see my son who is coming back from Afghanistan he has been there for almost a year so it will be nice to see him.
WOW!!!!!! Now that is a great dealer! Not to mention Thor providing some great customer service as well.


Glad you are back on the road and enjoying the coach..... and life!
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