Quote:
Originally Posted by HunterLa
No, it's a 4- bay plate but no indicator light. The power outlet next to it worked just fine, though, so we're doubly confused
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That shouldn't confuse you.
The power outlet is 120 VAC.
Power to the USB plate is 12 VDC from your house batteries.
Did you measure the 12 VDC input power with a voltmeter?
Every person who has ever complained here on this forum that the USB ports did not work resolved it by changing the input wiring polarity. Double check input voltage and polarity to the plate. If you have 12 VDC input and connected correctly the only other possibility is a bad plate.